HouseGlow guides
Hiring a cleaner
What insurance and bonding actually cover, how to give a cleaner access to your home, and what to agree before the first visit.
Background checks and references for house cleaners
What a cleaning background check actually covers, why county searches matter more than national databases, and the reference questions worth asking.
Read the guideHow to compare cleaning quotes
Why cleaning quotes are rarely comparable as written, how to put them on the same scope, and what to check besides the price before you choose.
Read the guideWhen a cleaner breaks something
What normally happens when a cleaner damages something, how liability insurance pays out, and what to agree before the first visit rather than after.
Read the guideCancellations, no-shows and lock-outs
Notice periods, cancellation fees, lock-out charges, and what to do when a cleaner stops turning up — agreed before the first visit rather than after.
Read the guideShould a house cleaner be insured and bonded?
What liability insurance, a surety bond, and workers' compensation each cover when someone cleans your home — and how to verify a cleaner has them.
Read the guideGiving a cleaner access to your home: keys, codes, and alarms
How to let a cleaner into your home safely — keys, lockboxes, smart-lock codes, alarm arrangements, pets, and what to agree before the first visit.
Read the guide